COVID-19 RESOURCES

ACHSA will continue to share any relevant updates regarding the Coronavirus Disease 19 (COVID-19) via this webpage.  Please feel free to reach out to the ACHSA staff with any questions. 

Last Updated: March 24th, 2020


Health Information

The State of California has launched a centralized COVID-19 Response Website with information on public health orders and services available to residents.

All Center for Disease Control and Prevention (CDC) updates can be founhere, including instructions on how to sign up for email updates.

  • Please click here for Interim US Guidance for Risk Assessment and Public Health Management of Persons with Potential Coronavirus Disease 2019 (COVID-19) Exposures: Geographic Risk and Contacts of Laboratory-confirmed Cases

All California Department of Public Health (CDPH) updates can be found here, and DPH guidance documents are now being housed here.

A map of all COVID-19 cases worldwide can be found here.

Coronavirus (COVID-19) in California


State and Local Orders Related to COVID-19

General Prevention Resources
Guidance for preventing the spread of COVID-19 in homes and residential communities can be found on the CDC webpage, including:

LA County DPH webpage on the Coronavirus and resources (available in multiple languages including Spanish), including:

Public Health Guidance on Suspected or Confirmed COVID-19 Cases
Guidance from CDC:
  • Interim US Guidance for Risk Assessment and Public Health Management of Persons with Potential COVID-19 Exposures
Guidance from the Los Angeles County DPH:

Guidance for Child Welfare Providers

CCL Guidance

  • (3/4/20) Provider Information Notice (PIN) 20-02-CRP – Should your agency have reason to suspect an outbreak of COVID-19 in your facility, please contact your local health department immediately. Agencies are also required to report outbreaks to your Children’s Residential Regional Office within the next working day during its normal business hours, along with a written report within seven days of the occurrence. Licensees are encouraged to have a plan in place and ample supplies to respond to a COVID-19 outbreak. In circumstances where you may need to quarantine, agencies should follow plans for sheltering in place.
  • (3/6/20) Provider Information Notice (PIN) 20-04-CCLD –  Outlines the conditions under which providers may apply for a waiver related to COVID-19 as well as instructions on how to apply for a waiver. Waivers may pertain to: late payment of fees; building and grounds requirements; personnel requirements; restricting visitors; limitations on the license, including limiting admission or capacity during a time period following virus exposure; administrator certification training vendor requirements; alternate programs, services, procedures, equipment or space; and provisions necessary to ensure the ability to continue providing services with a conditional or provisional license. 
  • (3/12/20) CCL Email Guidance on Business Operations – Email response from CCLD Program Administrator Jean Chen to questions related to provider operating business hours, telecommuting, and agency emergency contacts.
  • (3/13/20) All County Letter (ACL) 20-23 – Provides the current requirements and resources to county child welfare social workers and juvenile probation officers regarding questions we have received about services to children and families during the evolving situation related to the Coronavirus (COVID-19). 
  • (3/13/20) CCL Guidance on FFA Social Worker Telecommuting Email response from CCLD Program Administrator Jean Chen that, until further notice, FFAs may use their professional judgment to permit FFA social workers to telecommute and to use technology to conduct in-home visits instead of going in person, which can include, but not be limited to,  phone calls, video-chatting, FaceTime, Skype, Zoom, etc. 
  • (3/16/20) Provider Information Notice (PIN) 20-03-CRP – Announces an informational call to be held by CCLD Children’s Residential Program on Wednesday, March 18, 2020 to discuss the Coronavirus Disease 2019 (COVID-19).
  • (3/18/20) CCL held an information call with Children’s Residential providers to offer additional guidance and best practices for providers. Here are the notes from that call.
  • (3/21/20) Provider Information Notice (PIN) 20-07-CCLD – Announces the suspension of all community care licensing annual inspections to allow the Community Care Licensing Division (CCLD) to focus its resources on containing and mitigating COVID-19 impacts. This PIN also announces that a Licensing Program Analyst (LPA) and a registered nurse from the California Department of Public Health will jointly make scheduled visits to every Residential Care Facility for the Elderly and Adult Residential Facility to provide technical assistance.
  • (3/21/20) All County Letter (ACL) 20-25 – provides updated requirements and guidance for county child welfare social workers and juvenile probation officers regarding the provision of services to children and families during the evolving situation related to the Coronavirus (COVID19).

CCL has established a dedicated email address for COVID-19 related inquiries: CCLCOVID-19INFO@dss.ca.gov.  To stay informed on the latest information regarding COVID-19, please view this page on the CCL Division homepage.

DCFS Guidance

  • DCFS will be providing updates on this page: https://dcfs.lacounty.gov/coronavirus-covid-19-updates/
  • (3/17/20) DCFS Communication for Providers
    • Agencies and caregivers should utilize the prudent parenting standards in making decisions.
    • DCFS has established two interim points of contact. For urgent issues, contact Division Chief Andrya Markham-Moguel. For emergency supplies or food needs, contact Luz Moran.
    • Per ACL 20-23, DCFS Children’s Social Workers (CSW) are still required to conduct monthly visits. Agencies should utilize the health screening questions in the attachment to determine whether those visits should occur by alternative method.
    • If a child is suspected to have COVID-19, agencies should utilize professional judgment, keep the child away from others, and contact their primary healthcare doctor.  
    • Agencies should follow all Special Incident Reporting guidelines and report all COVID-19 related incidents.  Agencies should also inform their assigned Out-of-Home Care Quality Assurance Technical Assistance Specialists.
    • DCFS will continue to facilitate Child and Family Team Meetings via Skype or telephone.
    • Prior to a scheduled visitation with parents/siblings, social workers will complete pre-screening questions to determine if it is safe to visit and if the visit should be done by telephone or video conference.
    • The attachment includes a list of school and community resources for caregivers.
  • Guidance on the Extension or Restriction of Home Passes

Guidance for Probation Providers

  • (3/12/20) Los Angeles County Probation Child Welfare sent the attached email asking Providers to implement Prevention and Community Measures.  In response to questions regarding quarantine practices, Probation is requesting that Coronavirus be treated similarly to highly contagious viruses. Most likely, youth exhibiting symptoms will be taken to the hospital for assessment. If the youth tests positive for the COVID-19 virus, providers will be given guidance by hospital staff on how to proceed.
  • (3/13/20) Suspending Visitation at Probation Residential Treatment Facilities – Los Angeles County Probation Department has temporarily suspended visitations at the County’s juvenile halls and residential treatment facilities until further notice.  These visits include after-court, special and weekend visits by family members and/or community-based organizations. Required legal visits will be held as scheduled and all court ordered visits will be honored.  Please see this notice for more information. 
  • (3/17/20) Telephone Interviews for Youth In Juvenile Hall – At the request of Detention Services Bureau (DSB) Chief Mark Garcia, the Probation Department has announced that, at this time, providers should only be going to Juvenile Hall if they are picking up a youth.  When picking up a youth, Placement staff are advised to check in and then wait at their cars for the youth to be ready, at which time Juvenile Hall staff will call them and let them know the youth is ready to be received.   
    • Telephone interviews should be conducted instead of in-person visits.  Arrangements need to be made to conduct interviews and assessments of youth, by telephone. Please call Movement & Control first as follows for Barry J Nidorf (BJNJH) at 818-364-2011 and Central (CJH) at 323-226-8611.  
    • Provide youth’s name, PDJ, and DOB, and they will direct you to the youth’s living unit so the call can be conducted.  Please ask for the youth to be able to talk in private, if possible.  Please note: there will be limited instances where the youth will have to be interviewed in person. Please contact Probation Department when these circumstances exist so that they can assist in facilitating this visit. 

Courts

  • (3/17/20) The Superior Court of California Los Angeles released an emergency order suspending all civil and criminal trials through April 16th, and closing courtrooms for judicial business, except for a number of time-sensitive, essential services.
  • (3/17/20) Dependency Court is closed to the public for the next three days (March 17, 18, 19). All cases including Arraignment/Detention hearings are postponed. Every LA Superior Court Courthouse will be closed to the public. LA Superior Court will resume limited operations on Friday, March 20, 2020, handling Arraignment/Detentions and emergency matters only.
  • Public Counsel Services: Public counsel officers are closed, including the physical spaces for all of our off-site clinics and court-based clinics.  The majority of its legal services are still being provided through remote means.  During this time, applicants for legal services can call 213-385-2977, ext. 100 and leave a message.  Visit this page for more information on an ongoing basis.

Resources for Children, Youth and Families

School and Education

  • To see a full list of California K-12 schools that have closed for in-person instruction, please click here.
  • (3/13/20) Los Angeles County Office of Education releases guidance recommending that all schools in L.A. County close effective March 16th – 27th.
  • (3/13/20) LAUSD announced that it will close all Los Angeles Unified public schools for two weeks starting Monday, March 16th.  Starting on Wednesday March 18th, LAUSD plans to open 40 Family Resource Centers for child care from 6 a.m. to 6 p.m. with trained professionals, and 20 Grab & Go Food Centers for meals. For a list of Centers, please click here.
  • California Youth Connection (CYC)  compilation of resources for foster youth impacted by campus closures:
    • Comcast and Spectrum are offering free Wi-Fi to households with students.
    • iFoster is distributing laptops to campus programs and organizations working with foster youth impacted by classes going online. Campus programs and organizations interested in accessing this resource should complete this FORM.
  • Free Educational Resources from PBS SoCal – Los Angeles Unified, PBS SoCal | KCET, and KLCS-TV have partnered to provide free supplemental educational resources to help your family support learning during the school closures.
  • Free At-Home Learning for Pre-K through 12
  • Getting Internet Access: Available Plans
  • (3/19/20) Together We Rise is helping displaced college foster youth with supplement support to ensure they have groceries, utilities, housing, and access to medical assistance.  Please click here to donate or apply for assistance. As well, Together We Rise has verified that all University of California (UCs), California State Universities (CSUs), and Community Colleges dorms will remain open for foster youth and that those youth have not been asked to leave; it is currently working on contacting the out of state colleges and universities. 
  • Webinars for Early Childhood Educators on Managing Infectious Disease
  • 4 Ways to Keep Foster Youth on Track for Fall College Enrollment 

Resources for Undocumented Individuals

Guidance for Mental Health Providers

  • DMH Provider Letter Regarding COVID-19 Response:  Includes updates to fiscal issues and school-based mental health services.
  • DMH QA Bulletin 20-01: Providing Specialty Mental Health Services During the COVID-19 Crisis (3/18/20)
  • DMH has developed a Facility and Operations Update page to provide updates on the status of DMH directly-operated clinics and facilities. 
    • As of March 19th, DMH clinics will remain open for clients but are now closed to the general public.  Non-clinical sites (including DMH Headquarters) are closed to the public.
    • The 3/24/20 Operations Update from L.A. County notes that DMH continues to provide services including outpatient care at open clinics, helping patients following hospital discharge, and providing injectable medications. In consideration of the new “Safer at Home” order by the County and State, the majority of the Department staff will telework until further notice. For those core functions that require physical access to the workplace, the Department has implemented physical distancing by means of workspace changes and alternating schedules.

  • The California Board of Behavioral Sciences released a Statement on COVID-19 and Telehealth,  which provides interim guidance on the use of telehealth services. 
    • All California licensed marriage and family therapists, educational psychologists, clinical social workers, and professional clinical counselors are permitted to deliver services via telehealth.  
    • All associate marriage and family therapists, associate clinical social workers, and
      associate professional clinical counselors who are registered in California are permitted to perform services via telehealth with clients who are located in California under the supervision of their supervisor. If the associate is working in a governmental entity, school, college, university, or an institution that is nonprofit and charitable, the required weekly direct supervisor contact may be via two-way, real-time videoconferencing.
    • The ability for social work interns and clinical counselor trainees to provide services or receive supervision via telehealth/videoconferencing is determined by the individual’s school.  Marriage and family therapist trainees working in a nonprofit and charitable institution may obtain supervision via videoconferencing. 
  • The Department of Health Care Services (DHCS) has created a DHCS COVID-19 Response Page to provide a central resource for Medi-Cal managed care plans and county substance use/specialty mental health plans.  Information on submitted and approved federal 1135 waivers will also be reported on the site.
  • SAMHSA Bulletin Noting 42 CFR Part 2 Guidance During A Medical Emergency
    • Excerpts include: 
    • “Under 42 U.S.C. §290dd-2(b)(2)(A) and 42 C.F.R. §2.51, patient identifying information may be disclosed by a part 2 program or other lawful holder to medical personnel, without patient consent, to the extent necessary to meet a bona fide medical emergency in which the patient’s prior informed consent cannot be obtained.”
    • “We emphasize that, under the medical emergency exception, providers make their own determinations whether a bona fide medical emergency exists for purposes of providing needed treatment to patients.”
  • Workforce
    • California List of Essential Workers in the Healthcare Industry
    • Excerpt from 3/25/20 DHCS Email Noting Essential Workforce:
      • “The Healthcare and Public Health (HPH) Sector is important and vast, ranging from large-scale health care facilities, and local physicians’ offices, to our state supported behavioral health providers. All of them, large and small, are parts of our essential workforce – which is more critical now than perhaps ever before, as we work together against COVID-19. Officially called Essential Critical Infrastructure Workers, these essential individuals are the workers now providing COVID-19 testing, the psychologists who are counseling those in distress, the nurses providing care and advice, infection control personnel, pharmacists, and more. The nature of an emergency requires that virtually everyone, ranging from the staff who provide administrative support to the leader of a hospital, be available to provide essential support during an incident such as the COVID-19 emergency. As such, these essential workforce members are deemed necessary to maintain the continuity of operations in the Healthcare and Public Health Sector. Because of that “necessary” designation, when they are supporting essential critical infrastructure sectors, like health care, they are not subject to the State’s public health directives to stay at home.”

HIPAA-Compliant Video and Web Conferencing Options and Enforcement Updates

  • Agencies have reported utilizing a number of platforms to implement phone and HIPAA-compliant telehealth services. Telehealth services to provide video sessions with clients include:
  • OCR Announces Notification of Enforcement Discretion for Telehealth Remote Communications During the COVID-19 Nationwide Public Health Emergency
    • (3/17/20) The Office for Civil Rights (OCR) at the U.S Department of Health and Human Services (HHS) announced, effective immediately, that it will exercise its enforcement discretion and will waive potential penalties for HIPAA violations against health care providers that serve patients through everyday communications technologies during the COVID-19 nationwide public health emergency. 
    • In support of this action, OCR is providing further guidance explaining how covered health care providers can use remote video communication products and offer telehealth to patients responsibly.

General Resources for Mental Health 

  • L.A. County residents are advised to call DMH’s 24/7 Access Line at (800) 854-7771 to learn more about site closures or receive mental health support. 
  • The State of California’s Peer Warm-Line continues to operate 24/7 to provide non-crisis intervention services for individuals in need of support.
  • The SAMHSA Disaster Distress Helpline​ is staffed 24/7 for anyone feeling stress due to the emergency: (800) 985-5990
  • DMH has developed a COVID-19 Mental Health Resources Page with a flyer on coping with stress during infectious disease outbreaks, which has been translated into the County’s threshold languages.
  • The National Alliance on Mental Illness (NAMI) has released a COVID-19 Information and Resources Guide for mental health consumers and family members.
  • The Substance Abuse and Mental Health Services Administration (SAMHSA) has released  a fact sheet with Tips for Social Distancing, Quarantine, and Isolation during an infectious disease outbreak.
  • Resources and Tools page from the National Council for Behavioral Health

Resources for Businesses/Employers

  • Guidance for Businesses
  • California COVID-19 Resources for Employers and Workers
  • What Insurance Will and Will Not Cover for Coronavirus  Webinar slides (3/13/20)
    • COVID-19 may be a covered Workers Compensation claim if there is evidence of a work-related exposure.
    • OSHA has deemed COVID-19 a “recordable illness” that must be recorded on OSHA 300/301 forms.
    • There is no coverage for Business Interruption due to loss of employees time or mandatory quarantine due to Coronavirus.
    • If COVID-19 is present at a facility, there may be coverage for decontamination costs under “Pollution Legal Liability.”
    • Gov. Newsom has mandated that all health insurance carriers must remove ($0) the cost related to COVID-19 for screening, including co-pays, deductibles, and co-insurance.  Insurers (including Medi-Cal) must waive pre-authorization when the care involves COVID-19, permit out-of-network care when required if no in-network care is available, and includes telehealth or virtual visits.  However, ongoing care, if hospitalized, will be covered at your plans ‘Inpatient’ care copay and coinsurance amounts. [If you have two or more of the following symptoms you are able to obtain a COVID-19 test for no cost: 1) fever of 104 degrees or higher, 2) red, watery eyes, 3) cough, 4) runny nose, 5) red rash that is raised and blotchy, 6) any shortness of breath, or 7) any traveled within the past month, domestic or overseas.]
    • Agencies should implement Employee Assistance Programs (EAPs) and short-term and long-term Disability coverages.
      • Depending on the EAPs, services may include, as an example, onsite employee stress and trauma management counseling and assistance in obtaining child care.
      • Many short-term and long-term disability coverage provides coverage within 7 days of contracted illness.
    •  Awaiting announcement on State disability coverage for employment leave.
  • Working Remote: Techsoup Nonprofit Resources for Remote Work During the COVID-19 Outbreak